Success Stories - RTO 9

Success Stories

In 2022, the Government of Canada’s Tourism Relief Fund, delivered by the Federal Economic Development Agency for Southern Ontario (FedDev Ontario) and RTO9, brought support to South Eastern Ontario, helping the region recover from the pandemic. See below “Snapshots of Success” for more information.

Additionally, other programs like our partnership program have been extremely successful each year. RTO 9 works with an average of 50 tourism partners each year on projects of varying scopes designed to add to the tourism landscape in the region.

Tourism SkillsNet - 9 Success Stories 2023-2024

RTO 9 provided the opportunity for training and wage subsidies for eligible busineses in South Eastern Ontario's Tourism and Hospitality sectors through the Tourism SkillNet 9 (TSN9) program. This program addressed specific workforce labour gaps in the Tourism and Hospitality sector by successfully training 84 employees representing 16 emplorers eligible for wage subsidys within South Eastern Ontario.

The participatng organizations covered a diverse range of sectors, including Accomodation, Agi-tourism, Conservation Authority, Destination Marketing Organization and Restaurant/Culinary Establishments.

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Snapshots of Success

Seventy-nine projects benefited from the Government of Canada’s Tourism Relief Fund resulting in growth and economic prosperity. Funding gave small businesses, Indigenous Tourism Ontario applicants, not-for-profit organizations, and municipalities the opportunity to enhance or develop new products and services to attract visitors and support future growth.

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Kick & Push Festival

The Kick & Push Festival is a professionally-run three-week-long festival that features Canadian performers presenting original, international award-winning work across eight venues in Kingston’s downtown core.

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Product Development Training – Edge of The Wedge

RTO 9 has was able to help two Prince Edward County staff members from the Community Development Department, specifically, Museums and Destination Marketing departments attend GMIST’s Edge of The Wedge and deep dive into the development process of experiential tourism.

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Corks and Forks Wine Festival

Tourism Kingston hosted the first annual Corks and Forks wine festival with funding assistance
through RTO 9’s Partnership Funding program. Designed for the wine enthusiast, the weekend-long festival offered seminars, panel tastings, masterclasses and innovative culinary experiences while showcasing winemakers and winery owners from around the world. Tickets sold out quickly and hotels and motels saw a sizable uptick in sales.

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Spotlight on Local

RTO 9 participated in a “Spotlight on Local” with the consumer brand South Eastern Ontario at the 2019 Royal Winter Fair. Attendance at the Royal Winter Fair gave RTO9, Frontenac County, and the participating producers, an opportunity to increase regional brand awareness, interact directly with consumers, get consumer feedback and distribute product information.

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Voyageur Canoe Experience

Parks Canada has been working to create new opportunities at their National Parks and National Historic Sites that appeal more to the changing market and new visitors. With daily questions at their Visitor Centre such as“how do we get to the islands” and “where are the boat tours, "Thousand Islands National Park identified an opportunity to meet demand.

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