Feb 4, 2025 | Online

Social Media Customer Service & Engagement

On February 4th, join us for our vital workshop, Social Media Customer Service & Engagement, geared towards transforming how you interact with your audience on social media. In the age of instant communication, exceptional customer service and genuine engagement on social media can significantly differentiate your brand. This workshop is essential for any business or individual aiming to utilize social media platforms not just for marketing, but as powerful tools for building and sustaining customer relationships. We’ll cover strategies for effective communication, handling negative feedback, and using engagement to foster loyalty and trust. Learn how to turn every comment and inquiry into an opportunity to showcase your commitment to customer satisfaction and deepen your connection with your audience. Whether you're managing a corporate brand or your personal profile, this session will equip you with the skills to elevate your online customer service game.

Event Details

Event Location: Online

Event Time: 10:00AM - 11:00AM

Event Website: https://www.eventbrite.ca/e/social-media-customer-service-engagement-tickets-868360939947

Event Contact Personnel: Meg Dabros

Event Contact Phone Number: 613-983-5215